{"id":8297,"date":"2018-04-24T06:00:22","date_gmt":"2018-04-24T13:00:22","guid":{"rendered":"https:\/\/propelbusinessworks.com\/?p=8297"},"modified":"2022-04-05T18:45:02","modified_gmt":"2022-04-06T01:45:02","slug":"keeping-real-responding-human","status":"publish","type":"post","link":"https:\/\/propelbusinessworks.com\/promote\/business-communication-strategies\/keeping-real-responding-human\/","title":{"rendered":"Keeping It Real: Responding Like A Human"},"content":{"rendered":"
\"\"

Photo by\u00a0Marcus Byrne<\/a>\u00a0on\u00a0Unsplash<\/a><\/p><\/div>\n

It’s growing more important to be different and engaging on social media, yet we have all received responses such as:<\/p>\n

Thank you for following.<\/em><\/p>\n

Thanks for the RT.<\/em><\/p>\n

Unfortunately, it is not uncommon to receive a robotic response from a company that you know is made up of real people. Why aren\u2019t they taking the time to be different?<\/p>\n

One of the key reasons businesses are on social media is to develop a relationship and engage with their audience<\/a>. If you respond to your audience using clich\u00e9, automated responses, what does that tell them? \u201cThe company doesn\u2019t value me.\u201d \u201cAre they even reading what I say?\u201d<\/p>\n

Why not set up auto-responders?<\/em><\/p>\n

1) Be different than the rest!<\/h4>\n

We have all heard the phrase \u201cIf he\/she jumped off a bridge, would you?\u201d Just because someone else is doing it doesn\u2019t mean you should, too. There is value in being unique! Set a new trend in your industry of NOT using auto-responders.<\/p>\n

2) You have real people working for you, not robots!<\/h4>\n

It is easy to set up an automated response, however, it takes time to respond with a customized response to each of your new followers, retweets, or mentions. Your customers will recognize their value to your company, which in turn, will help you to establish a lasting customer relationship<\/a>.<\/p>\n

3) Frankly, it\u2019s annoying.<\/h4>\n

There is nothing worse than getting a notification that you have a new message only to find a \u201cThanks for following\u201d response. You know they want followers and everyone who follows gets the same response.<\/p>\n


\nWhat are some ways you can respond?<\/em><\/p>\n

\"Response\"<\/a><\/p>\n