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5 Keys to Actually Making a Difference with Your Customer Service

We’ve likely all experienced good customer service and bad customer service. Chances are, they both stick out in your head for different reasons. And while our individual experiences differ, the statistics don’t lie: According to Retently, 82% of consumers are likely to leave your brand because of the service they get, not your pricing or…

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40 Self-Care Ideas To Keep You Balanced

What does Customer Service really mean? From a very young age I’ve had the privilege of learning about good customer service from the master of them all: my mentor, my dad. As a manager at Farrell’s Ice Cream Parlor, and then at Newport Bay restaurants in the Portland area, dad learned from Bob Farrell, author…

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Refocus Your Steps to Success: 2nd Quarter Preparation

entrepreneur planning

Wasn’t it just yesterday we were thinking about our New Year’s resolutions and wondering what the year might hold for us? And yet here we are, in the month of April! As we approach the end of the 1st quarter, it’s a strategic time to review what we’ve accomplished so far, and look ahead at…

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Team-Building Inspiration: February 2019 Social Round-Up

This month, I tackled the all-important theme of Team Building! What makes a great leader? How is a solid team formed? What are my guiding principles when navigating these questions? I discuss all of this below. You can check out the rest of my posts from the month of February by checking out my Instagram…

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How to Improve Work Culture by Putting Action Behind Strategy

Culture is the Latin word for cultus, which means care, or growth. If it sounds attractive that’s because it is. Caring for something generally means it will grow. Things are no different when it comes to work culture.  An increasingly hot topic in today’s age, people seek out compelling descriptions of company cultures in the…

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4 Team Building Areas Solopreneurs Need to Understand

Building a team of professionals can be one of the greatest joys, points of relief, and opportunities to grow your business in different ways. Or it can be one of the greatest headaches an entrepreneur can face. Interviewing, hiring, managing, leading, and letting team members go requires a dedication to your mission and an understanding…

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Self-Starting Inspiration: January 2019 Social Round-Up

This is a round-up of all images and captions from PropelBizWorks’ Instagram in the month of January. This month’s theme was Self-Starting. In the following posts, you’ll find tips and inspiration for your own self-starting endeavors. I invite you to further engage with PropelBizWork’s Instagram profile by following this link: https://www.instagram.com/propelbizworks/. Enjoy! 1.1.19: I have…

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6 Reasons Social Media Customer Care is for You

A lot goes through a customer’s mind before they make a purchasing decision, and a big part of this decision lies in the customer care that they receive from a company. In order to stay ahead of the game, you need to be providing the best customer care possible, and one of the best ways…

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Don't miss all the goodies coming to our subscribers in 2019! 

We're celebrating our 10th year in business & we're giving away tools, resources, & inspiration!

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